The enquiry

Send the job over

Tell it the way you'd tell it over the fence: what the door did, what it's doing now, what you need. Photos help if you have them. It lands with the person who does the work, not a call centre.

Your name

Phone

Suburb

What kind of job

What's the door doing? (in your own words)

Photos (optional, up to 3: the door, the fault, the opening) A photo of a snapped spring or a jammed corner often tells us more than a paragraph.

Read by a real person. Priced at the door, never from a web form.

If it's urgent

Stuck, snapped or off track?

Say so in the first line, and say if the car is trapped. It changes how we read it. Until it's seen: stand clear of the spring shaft and cables, leave the door where it stopped, and don't force it.

What happens next

We read it. The actual person doing the work, not a queue.
We reply to sort a visit. Repairs get a call-out with the price set at the door before work starts. New doors and sheds get a free measure.
The quote is written. No pressure games; it stands on its own.

Why a form and not a phone number? While we get set up properly, written enquiries are the channel: the story lands once, accurately, with photos, and nothing gets lost between jobs. Your details go nowhere except toward answering the enquiry; see the privacy note.

Send the job over

Wound right. Enquiry received.